OPERA
MICROS-Fidelio’s OPERA Hotel Edition is a full-featured, Oracle®- based, integrated, web enabled, scalable suite of products meeting the requirements of the hospitality industry - from limited service, to business class, to full service and luxury, built to meet the needs of any size hotel or hotel chain. Functionality is robust and provides management with unparalleled tools for customer relationship management, rate management, forecasting and report writing.
OPERA OES is modular and scalable. OPERA modules include property management, sales and catering, quality management, gaming and comp accounting, and mixed use condo/hotel room management. In addition, the OPERA Enterprise Solution offers central management products including the OPERA Reservation System for both guestroom and function space sales.
the OPERA Customer Information System, a customer relationship management package specifically designed for the hospitality industry; and Sales Force Administration, which provides centralized lead management and sales support for regional and national Sales teams.
